Free shipping over €100
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All products COSMOS Natural Certified · Vegan
01
Who Is SESE For?
Who are the products suitable for? +
SESE products are designed for women who want honest, effective skincare with a focus on anti-aging, hydration, and skin health. Suitable for all skin types including sensitive.
Is SESE suitable for my skin type? I have dry / oily / combination / sensitive skin. +
Yes. All SESE products are formulated to be gentle and respectful of the skin's natural balance. Each product page specifies the ideal skin type. When in doubt, our Hydrating Toner and Peptide Serum work for every skin type.
Is SESE suitable for my age? I am in my 40s / 50s / 60s. +
Absolutely. SESE was built around the belief that beauty has no expiry date. Our products are developed for skin from 35+, focusing on hydration, firmness, collagen support, and gentle renewal.
Can I use the products during pregnancy or breastfeeding? +
We recommend consulting your doctor or midwife before introducing new skincare during pregnancy or breastfeeding.
02
Ingredients & Safety
Are your products vegan and natural? +
The majority are COSMOS Natural certified and vegan. Clean ingredients, no unnecessary fillers, no synthetic fragrances, no harmful additives.
Do your products contain parabens or phthalates? +
No. No phthalates, parabens, or unnecessary harsh ingredients.
Do the products contain fragrance? +
Some products contain subtle natural aromas from plant extracts. Our Hydrating Toner is completely fragrance-free.
Are the products suitable for sensitive skin? +
Yes. All formulas are gentle and non-stripping, supporting the skin barrier. Several carry allergen-label free certification.
Are your products tested on animals? +
No. 100% cruelty-free.
Where are your products manufactured? +
All products are developed and manufactured in Europe.
03
Product & Usage
How should I use the products correctly? +
For optimal results: Cleanser → Toner → Serum → Eye Cream → Day or Night Cream → SPF (morning only).
How often can I use the products? +
All products are suitable for daily use, morning and evening, unless stated otherwise.
How long does a product typically last? +
Depending on usage, most products last 1–3 months after opening. Check the PAO symbol on packaging.
Can I use the products individually or should I follow a full routine? +
Both work well. Each product delivers results on its own. Combined, results are enhanced.
04
Routine & Layering
Do I really need a toner? +
A toner rebalances skin after cleansing and improves absorption of everything that follows. It makes a noticeable difference, especially for dry or dehydrated skin.
What is the difference between Peptide Serum and Retinol Alternative Serum? +
The Retinol Alternative targets texture and renewal (fine lines, uneven tone). The Peptide Serum supports firmness and elasticity. Together they complement each other. The Peptide Serum is the best all-round choice for beginners.
Do I need to use sunscreen daily? +
Yes! Without exception. Our SPF50 Stick is mineral-based, easy to apply, and reef-friendly.
When can I expect to see results? +
Hydration is often noticeable immediately. Visible improvements in texture, radiance, and firmness typically appear within 2–4 weeks of consistent use.
05
Ordering & Delivery
How long does delivery take? +
Orders processed within 1–2 business days. Delivery within Europe 2–5 business days. Total estimated: 3–7 business days.
What are the shipping costs? +
Free shipping on all orders above €100. For orders below €100, shipping costs are calculated at checkout.
Do you ship internationally? +
We currently ship within Europe. International shipping is on our radar.
Will I receive a tracking number? +
Yes. A track & trace link is sent by email after dispatch.
06
Returns & Refunds
Can I return my order? +
Yes. You have 14 days from receiving your order under EU consumer law.
Can I return opened products? +
For hygiene reasons, only unopened, unused products with the original seal intact can be returned.
When will I receive my refund? +
Refunds are processed within 14 days of receiving and approving your return.
07
Customer Care & Brand
How can I contact customer service? +
Email
info@sese.be. We aim to respond within 1–2 business days.
What should I do if my skin reacts to a product? +
Stop using the product immediately. If irritation persists, consult a dermatologist. Contact us. We'll help you find a better match for your skin.